For Instagram businesses
Your DMs are your shopfront.
I’ll man them.
Story replies, comment DMs, “is this still available?” at half eleven at night. I answer all of it — instantly, in your voice — and hand you anything that needs you.
✓ Works on your existing account✓ No website needed✓ Live this afternoon
You didn’t start a brand to answer the same question ninety times.
Forty unread DMs, and most of them say “how much?”
A story goes up. Twenty replies. You’re asleep.
Someone asks if it’s still available. You answer next morning. They’ve bought elsewhere.
Your best sales conversations are buried under “price?”
On Instagram the DM is the checkout. Every hour a message sits unread is a sale cooling off — and unlike a website, there’s no basket to recover it from.
Here’s me, in your DMs.
Your customer sees your account, your name, your tone. No widget, no “powered by”, no sign anything’s changed. As far as they know, you’re just very quick.
What I pick up
- ✓ Direct messages
- ✓ Story replies
- ✓ Comments that turn into DMs
- ✓ Messages while you’re asleep
And the same me on WhatsApp, Facebook and email, all in one inbox — so you stop hopping between four apps to find one conversation.
Story replies, comment DMs, the lot.
A story goes up at nine and twenty people reply to it. That’s not a support ticket queue — it’s twenty people half-deciding to buy something, and every hour one waits is an hour it cools off.
I answer the reply, not a menu
The story that prompted it comes through with the message, so “how much is that one?” has an antecedent. A comment-to-DM tool sends a template; I answer the question.
And if they ask something I’ve not been told, I say so and fetch you — rather than guessing at a price and losing you the sale twice.
An example of a story reply. This is where most Instagram messages start.
I already know what gets asked on Instagram.
These are loaded before you tell me anything. You top me up with your prices, your postage and your drop dates.
- ✓ What’s in stock, and in which size
- ✓ Prices, and what postage costs
- ✓ Where you ship, and how long it takes
- ✓ Returns — how, and how long they’ve got
- ✓ When the next drop lands
- ✓ Custom orders, and what you will and won’t take on
I’m not a marketing bot.
There’s a whole category of Instagram tools built to blast people. That’s not this.
| Comment-to-DM tools | Me | |
|---|---|---|
| Built to | Send messages out | Answer the ones coming in |
| When someone asks something odd | Falls back to a menu | I come and get you |
| Tone | A template with your name in it | Yours, learned from you |
| Other channels | Usually extra | WhatsApp, Facebook and email included |
| AI | Often a paid add-on | The whole point, included |
If you want to fire promos at everyone who commented “link”, use one of those. If you want the person asking whether it comes in a medium to get a proper answer at midnight, that’s me.
What I cost.
One flat price. No per-message meter, and no charge for adding whoever helps you at weekends.
Starter
Let me answer your messages.
£25/mo
- ✓ WhatsApp, Instagram, Facebook & email
- ✓ One inbox, your whole team on it
- ✓ I learn your hours, prices & policies
- ✓ I come and get you when I should
- ✓ Around 1,000 conversations a month
Pro
Give me the phone as well.
£59/mo
- ✓ Everything above, plus:
- ✓ I pick up the calls you miss
- ✓ I ask happy customers for reviews
- ✓ I warn you before a bad one lands
- ✓ I handle bookings & enquiries
- ✓ Around 5,000 conversations a month
Group
Put me in all your places.
£129/mo
- ✓ Everything above, plus:
- ✓ Every location on one dashboard
- ✓ Reviews looked after across sites
- ✓ Priority support
- ✓ White-label & custom workflows
Every plan: your whole team included · no notice period · 7 days free, no card · WhatsApp's own fees passed through at cost, with nothing added.
Prices exclude VAT. Setup from £99. Pay for the year and get two months on me.
And against the other software?
One business, two staff, a thousand conversations a month, AI actually doing the answering.
Stop losing sales overnight.
Seven days free, no card. Build me and test me in private first — connect your Instagram only when you're happy with me.
Hire me — £25/month